- MEMBERSHIP
- WHAT IS AN HAUTE TRADE
- WHAT ARE TIERS?
- TRADER REQUIREMENTS
- ITEM LISTING
- COMMUNITY RULES & GUIDELINES
- TRADER-CLOSET
- IN HOLDING
- ITEM COMMENT BOARD
- NOTIFICATIONS
Membership
It's absolutely free to join. Select Become a Member at the top right corner of this page, enter your details, and we'll send you a welcome e-mail. Click the link in the message to confirm your e-mail address, and you're all set.
Tiers and tier values
Each of the designer labels approved for listing on HauteTrader has been assigned to a tier from 1 through 4. For example, DVF is Tier-1, and Chanel is Tier-4.
An item's tier value is a loose method to provide hierachy to items. For example, DVF. is a Tier one, while Chanel is a Tier 4.
Tier-1 item = 100 Trade-Credits
Tier-2 item = 200 Trade-Credits
Tier-3 item = 300 Trade-Credits
Tier-4 item = 400 Trade-Credits
Trader Requirements
Before you may begin trading on HauteTrader, you are required to list at least 1 Item and verify your phone number.
Item Listing
To list an item, cick List Now. Upload at least 3 clear and accurate high-resolution images of your item (as viewed from the front, side, and back), and enter a short description. Our style team will screen your listing and it should go live within an hour of listing. We'll notify you by e-mail when your listing goes live on the site.
1. Only send items that are in the condition portrayed and described in your listing.
2. Don't make a Trade Offer unless you're sure you want to make that trade in order to avoid canceled trade listings.
3. Don't bully or harass other users on the site.
4. Give honest reviews which ONLY contain content related to the trade in question.
5. Reviews should be based on the Trade Transaction and NOT your personal opinion about the Trader.
6. If, for whatever reason, another user tries to convince you not to use our Premium feature, be wary of that user and report the member to HauteTrader support.
7. Your bio can only include information pertaining to yourself. Do not advertise or bash anyone else in your bio.
8. Don't list any item that is in a condition that you would not be happy to receive yourself.
9. Always inspect items before sending them.
10. If you're not certain that the item you're listing is authentic, don't list it. Listing fake items will result in account deactivation.
11. If you are at any point unsatisfied with an item you receive, please file a dispute and contact us, if necessary. DO NOT contact the other trader. We ask that you wait to leave a review for the said user until all actions have been taken to resolve the dispute.
12. Ship your Trade Item within 7 days, or the trade agreement will be canceled.
13. Do not list anything manufactured more than 10 years ago. We do not accept vintage items on this site.
14. You may only list items from designers that are approved in our Designer Index. DO NOT list any item under a false designer name.
15. Do not knowingly trade for items, which are not on our approved in our Designer Index. Instead, if you happen to see an item that is not on our approved designer list, please notify HauteTrader support via the “report an item” pop-up.
16. If you notice any unusual or suspicious activity by another user, please contact us. DO NOT contact that user regarding this activity.
17. Always photograph items in good lighting to avoid potential conflict. DO NOT mask the condition of an item by photographing it in poor lighting.
18. Do not discourage members from listing their items as premium.
19. Do not ship items that are not within the agreed upon Trade Agreement.
20. Do not utilize the comment boards to make offers. if you would like to make an offer, please submit a formal offer via the Make Offer page.
21. Do not use HauteTrader as a forum to promote or advertise competitor websites, interests, or views.
25. Do not post content that endorses illegal activity or violence.
26. Do not post content that violates another person or entity’s rights, including privacy or intellectual rights.
27. Do not ask any member for personal contact information in the pursuit of making outside transactions.
28. Only add up-to-date item photos.
29. If you opt out of our Premium protection and feel that you've received a counterfeit item, please have the item inspected by a professional before starting a dispute or accusing that member of selling a fraudulent item.
30. Only list items on the site that you're positive you are ready to trade. If you have items in your closet listed on other sites, be sure to remove them from HauteTrader should they sell.
31. Do not mark items as "On hold" for any particular members.
Our rules are in place to ensure a safe, fair, and pleasant trading community. Failure to comply may result in immediate account deactivation.
Your Trader-Closet
Your Trader-Closet is where you present yourself to the other members and where they can connect with you. Personalizing your closet by stating your size, style, and favorite designers helps other traders to tailor their Trade-Offers to perfectly suit your tastes.
IN HOLDING
If someone sends you Trade-Credits we place them into your Holding account. As soon as we receive confirmation that your trade has been completed, we'll release your Trade-Credits into your account or the account of the corresponding trader.
Comment Board
Each item listing has its own Comment Board where you can post messages and receive replies, or just find out what people are saying about the item.
Notifications
You can access notifications via the dropdown menu at the top right of the page. As soon as you log in, check your notifications to find out what has happened while you've been away.
Membership
It's absolutely free to join. Select Become a Member at the top right corner of this page, enter your details, and we'll send you a welcome e-mail. Click the link in the message to confirm your e-mail address, and you're all set.
Tiers and tier values
Each of the designer labels approved for listing on HauteTrader has been assigned to a tier from 1 through 4. For example, DVF is Tier-1, and Chanel is Tier-4.
An item's tier value is a loose method to provide hierachy to items. For example, DVF. is a Tier one, while Chanel is a Tier 4.
Tier-1 item = 100 Trade-Credits
Tier-2 item = 200 Trade-Credits
Tier-3 item = 300 Trade-Credits
Tier-4 item = 400 Trade-Credits
Trader Requirements
Before you may begin trading on HauteTrader, you are required to list at least 1 Item and verify your phone number.
Item Listing
To list an item, cick List Now. Upload at least 3 clear and accurate high-resolution images of your item (as viewed from the front, side, and back), and enter a short description. Our style team will screen your listing and it should go live within an hour of listing. We'll notify you by e-mail when your listing goes live on the site.
1. Only send items that are in the condition portrayed and described in your listing.
2. Don't make a Trade Offer unless you're sure you want to make that trade in order to avoid canceled trade listings.
3. Don't bully or harass other users on the site.
4. Give honest reviews which ONLY contain content related to the trade in question.
5. Reviews should be based on the Trade Transaction and NOT your personal opinion about the Trader.
6. If, for whatever reason, another user tries to convince you not to use our Premium feature, be wary of that user and report the member to HauteTrader support.
7. Your bio can only include information pertaining to yourself. Do not advertise or bash anyone else in your bio.
8. Don't list any item that is in a condition that you would not be happy to receive yourself.
9. Always inspect items before sending them.
10. If you're not certain that the item you're listing is authentic, don't list it. Listing fake items will result in account deactivation.
11. If you are at any point unsatisfied with an item you receive, please file a dispute and contact us, if necessary. DO NOT contact the other trader. We ask that you wait to leave a review for the said user until all actions have been taken to resolve the dispute.
12. Ship your Trade Item within 7 days, or the trade agreement will be canceled.
13. Do not list anything manufactured more than 10 years ago. We do not accept vintage items on this site.
14. You may only list items from designers that are approved in our Designer Index. DO NOT list any item under a false designer name.
15. Do not knowingly trade for items, which are not on our approved in our Designer Index. Instead, if you happen to see an item that is not on our approved designer list, please notify HauteTrader support via the “report an item” pop-up.
16. If you notice any unusual or suspicious activity by another user, please contact us. DO NOT contact that user regarding this activity.
17. Always photograph items in good lighting to avoid potential conflict. DO NOT mask the condition of an item by photographing it in poor lighting.
18. Do not discourage members from listing their items as premium.
19. Do not ship items that are not within the agreed upon Trade Agreement.
20. Do not utilize the comment boards to make offers. if you would like to make an offer, please submit a formal offer via the Make Offer page.
21. Do not use HauteTrader as a forum to promote or advertise competitor websites, interests, or views.
25. Do not post content that endorses illegal activity or violence.
26. Do not post content that violates another person or entity’s rights, including privacy or intellectual rights.
27. Do not ask any member for personal contact information in the pursuit of making outside transactions.
28. Only add up-to-date item photos.
29. If you opt out of our Premium protection and feel that you've received a counterfeit item, please have the item inspected by a professional before starting a dispute or accusing that member of selling a fraudulent item.
30. Only list items on the site that you're positive you are ready to trade. If you have items in your closet listed on other sites, be sure to remove them from HauteTrader should they sell.
31. Do not mark items as "On hold" for any particular members.
Our rules are in place to ensure a safe, fair, and pleasant trading community. Failure to comply may result in immediate account deactivation.
Your Trader-Closet
Your Trader-Closet is where you present yourself to the other members and where they can connect with you. Personalizing your closet by stating your size, style, and favorite designers helps other traders to tailor their Trade-Offers to perfectly suit your tastes.
IN HOLDING
If someone sends you Trade-Credits we place them into your Holding account. As soon as we receive confirmation that your trade has been completed, we'll release your Trade-Credits into your account or the account of the corresponding trader.
Comment Board
Each item listing has its own Comment Board where you can post messages and receive replies, or just find out what people are saying about the item.
Notifications
You can access notifications via the dropdown menu at the top right of the page. As soon as you log in, check your notifications to find out what has happened while you've been away.
TRADE-AGREEMENT FORFEITURE:
Members are required to ship their items within 7 days of Trade-Agreement date
In a Trade-Offer, if ONE trader fails to ship her item within 7 days, HauteTrader issues a reminder asking her to send it within the next 8 days. If she fails to ship the item before the extended deadline, HauteTrader may expel her from our community. The member who has not received her item(s) is refunded her Trade-Fee and the item's allocated Trade-Credits value as compensation for her lost item.
In a Trade-Offer, if BOTH traders fail to ship their items within 7 days, the trade agreement is canceled and the shipping label is considered deactivated.
HAUTETRADER DISPUTE POLICY: Effective March 14st, 2023
If HauteTrader declares the trade GOOD, the trade is considered successful and the dispute is closed.